Friends and Family Test
Friends and Family Test - period May 2015 to November 2015
The Practice had made the Friends and Family Test available to Patients visiting the Practice. The results can be seen below.
The percentage of patients responding to the FFT as 'extremely likely' is 75%
The percentage of patients responding to the FFT as 'likely' is 25%
Sample of comments made were:
'Very efficient service from all staff. Very friendly and welcoming'
'Staff extremely friendly, you can get an appointment all the time'
'Friendly and efficient service'
'Good all round service'
We will be making the Friends and Family Test availabe to complete on the website very shortly.